Whether you have an online or offline business, building a relationship with customers is important. Luckily, social media sites exist and provide a way for you to lure visitors to your website while helping you to interact with people who are already buying what you have to offer. Here are some great ways to do social media marketing for your benefit.
Remember to speak to your potential customers as people. You may run a business or corporation; however, this does not mean you need to speak like one. Trust is built from personal relationships. If your potentials see you as a person who cares about their needs and how your product meets them, it will go a long way in establishing this trust.
Use social media to market your business! Offer incentives to people who share your page with others. Doing so can lead to hundreds or even thousands of people being sent invitations to your page. This can be done through coupons, free samples or whatever else you may think of. It will make your customer happy to spread the word about your business for you!
Create an open forum in which you allow customers to be part of your creative process. You will be surprised at how well your customer base can help you brainstorm an idea, create the “blueprint”, and lay out the best implementation of the idea. When you have this kind of input coming from your customers, it is safe to assume they will buy when launched.
Put a Facebook “like” button on the homepage of your blog, in the top right corner. This lets people “like” you for Facebook. When visitors visit your blog and see the like link, they can make a Facebook profile action while actually visiting your blog. This means that they never have to leave. It’s something really simple but incredibly convenient that can help you increase your network a lot.
Stay humble! Regardless of how large or successful your business is, consumers never want to feel like they are being talked down to. Never express the opinion that you are more important or powerful than your customers and followers. At the end of the day, your customers are really the deciding factor as to the ultimate success of your business.
Actively communicate with your customers whenever you can. If appropriate, comment on their blogs or Facebook statuses. However, don’t join a private conversation. Your responses should be limited solely to discussions centering on your business, product, or service.
Create a RSS feed for your updates and give your readers the opportunity to subscribe to it. This will allow them to see your posts when they log into their Google account or right on their computer desktop if they use an RSS widget. Depending on your target audience, you will get more or less success with an RSS feed.
Use these great tips to build relationships with both prospective and current buyers. As you use social media sites to do this, you will be encouraged by how easily it is to connect with your target market. Keep building those relationships with your customers, and your business can’t help but to grow.